About US

About Us

Sentracor Ford and Mazda is a leading automotive dealer in KwaZulu-Natal, whose customer-centric culture has buttressed its sterling reputation

As an authorised dealership in the Ladysmith and Northern KwaZulu-Natal regions, we strive to provide our markets with the best vehicles, both new and quality approved used. Our speciality service includes personalised vehicle sales, finance and insurance, individualised vehicle servicing, and the provision of parts as per customer requirements. Our aim, which is to provide excellent value and unrivalled customer service, is achieved through state-of-the-art facilities and ready-to-assist staff.

 

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“I will build a car for the great multitude. It will be large enough for the family, but small enough for the individual to run and care for. It will be constructed of the best materials, by the best men to be hired, after the simplest designs that modern engineering can devise. But it will be so low in price that no man making a good salary will be unable to own one.”

HENRY FORD

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Our Showrooms

Our new cars are positioned in two stand-alone showrooms, with a quality approved used-car divider lot in between. Quality approved used cars are scrupulously tested to ensure a hassle-free experience for the consumer. Our finance and administration team stand ready to provide tailored financing and insurance products based upon the preferences and needs of our new and quality approved used car customers. The Parts and Service departments are seamlessly integrated into the customer-centric business processes, ensuring that all upgrades and repairs are enacted speedily and efficiently. Our dedicated staff complement means that you will always experience personalised, accelerated service, with a smile.

Our showrooms contains all the latest Ford and Mazda products and a wide variety of used vehicles to meet the demands of our customers. Customers are served with the Sentracor customer experience of integrity and excellence through which Sentracor has earned its glamorous reputation. With the headquarters in Ladysmith, Sentracor makes the car buying experience better than ever. 

Vision statement

Sentracor has 3 interdependent principles that lead to the success of our business:

  1.  We are committed to providing quality motor vehicles and superior customer service to earn customer loyalty and trust;
  2. Our employees must be happy in the workplace and satisfied with the work that they perform;
  3. The organisation must ensure long term viability by being profitable so that it can contribute to the community.

Mission Statement

Sentracor is dedicated to providing the highest quality motor vehicles and customer service that forms lifelong customer relationships. We strive to function as a team in an ethical manner to exceed the expectation of all our customers and stakeholders.

 

Values

The day to day operations of Sentracor are guided by a set of values, these are; integrity, customer focus, teamwork, honesty, commitment, trust, respect, continuous improvement and accountability.

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